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Do you charge tax?

Even though we are a US based business, our business is registered in the province of British Columbia, Canada, therefore we are responsible for collecting and charging appropriate sales tax on orders shipping to any province within Canada

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Where are you located and where are the mats shipped from?

From our international based Manicci warehouse in Asia. Let us explain our operations a little further. We used to ship from our US based warehouse in California from 2014-2018. Warehouse operations were restructured for the better in 2019 due to overall rising costs in the US. By implementing this logistics setup, it allowed us to reduce our labor, lease and…

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Can I see examples of the mats installed?

Yes! We are social! Visit us on Youtube, Instagram and Facebook for photos and videos of our mats installed in our happy customers’ vehicles. Also visit our GALLERY page by clicking here to see some images on our V3 website. Reminder each set of mats are custom made and made respective to its own vehicle model so shape and coverage of…

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How do I cancel or amend an order?

Please note that due to the fact that our orders are custom made, we can only accept cancellation or amendment requests within the first 24 hours of ordering. If you choose to cancel after 24 hours, please be aware that we will charge a re-stocking fee of 45% of the total amount of the original price to cover materials and workmanship for your…

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How often should I clean my car mats ?

This depends on how well you usually maintain the cleanliness of your car. However, we recommend that you wipe them down with a wet cloth once a week. No special chemicals are needed to clean them. If you do not regularly clean the mats, this will eventually expose them to being damaged.

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